Store Manager Jobs in London

Store Manager roles in London are dynamic, hands-on positions requiring strong leadership and business management skills. In this role, you’ll be responsible for the overall performance of a retail store, including team supervision, sales performance, inventory control, visual merchandising, and ensuring exceptional customer service. Store Managers are expected to lead by example, setting the standard for their team and driving a positive, high-performing culture that aligns with company goals.

With London being a global retail hub, Store Manager opportunities span across various sectors—from high-end fashion and luxury goods to supermarkets and specialty retailers. Employers seek candidates who are commercially aware, target-driven, and experienced in managing diverse teams in a fast-paced environment. A successful Store Manager in London not only achieves sales targets but also ensures the store reflects the brand’s values and delivers a standout shopping experience.

Job Overview:

• Company Name: British Heart Foundation
• Location: Hammersmith, West London
• Department: Retail
• Salary: GBP 30,610 per year
• Employment Type: Full-Time
• Education: high school diploma
• Gender: Both Male or Female
• Experience Level: Less than 1 Year
• Start Date: As soon as possible

About the Role:

As a Store Manager in London, you will be the driving force behind the day-to-day operations of the store, responsible for achieving sales targets, delivering excellent customer service, and leading a motivated team. You’ll oversee staff recruitment, training, and performance management while ensuring compliance with company policies and procedures. A key part of the role is to create a welcoming, organized, and visually appealing store environment that enhances the customer experience and reflects the brand’s identity.

You’re Responsibilities:

• Lead, motivate, and develop the store team to achieve sales targets and deliver outstanding customer service.
• Oversee all store operations including staffing, scheduling, stock control, and visual merchandising.
• Ensure the store consistently meets brand standards in presentation, cleanliness, and service.
• Analyse sales reports and KPIs to identify trends, drive performance, and implement improvement strategies.
• Handle customer inquiries, feedback, and complaints in a professional and timely manner.
• Monitor and manage inventory levels, ordering stock as needed while minimizing waste and loss.
• Ensure compliance with health and safety regulations, company policies, and financial procedures.
• Train and onboard new employees, providing ongoing coaching and performance reviews.

What You Bring:

• Proven experience as a Store Manager or in a similar retail leadership role, ideally in a fast-paced or high-volume environment.
• Strong leadership and team management skills with the ability to motivate and develop staff.
• Excellent customer service abilities and a passion for delivering an exceptional shopping experience.
• Commercial awareness and the ability to interpret sales data and make strategic decisions.
• Strong organizational and time-management skills, capable of managing multiple responsibilities effectively.
• Proficiency in using point-of-sale (POS) systems, Microsoft Office, and retail management software.
• A proactive, hands-on approach with a problem-solving mindset and the ability to stay calm under pressure.
• Flexibility to work varied hours, including weekends and holidays, as required by the business.

Benefits:

• Competitive salary with performance-based bonuses or commission.
• Staff discount on products and in-store promotions.
• 28+ days of holiday including bank holidays (varies by employer).
• Pension scheme with company contributions.
• Opportunities for career progression within a national or global retail brand.
• Ongoing training and professional development programs.
• Health and wellbeing support, which may include private medical insurance, employee assistance programs, or gym memberships.
• Inclusive, diverse, and supportive work environment.

How to Apply

Ready to take the next step in your career? We’d love to hear from you. To apply for the Store Manager role, please submit your CV to mentioned email address.

Email: careers@bhf.org.uk

Once we’ve reviewed your application, our team will be in touch regarding the next steps. We appreciate your interest and the time you’ve taken to apply.

Disclaimer

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Good Luck…….!!